FAQ's
ALLOTTED TIME
The facility can be opened as early as 8:00 am for early setup. The event can last until 11:59pm(unless a week-day package). If you need the space the night before, it is considered another event date and, therefore, incurs another charge.
CLEANING
The rental includes the pre- and post-cleanup of the facility. Our tables and chairs are included in our building rental
INSURANCE
A $1,000,000 special events policy must be obtained for the day(s) of the event. This policy shall list The Matrix Center as additionally insured. A copy of the policy shall be provided to us 30 days prior to the date(s) of the event.
If you are serving alcohol and charging admission with complimentary drinks, you must also take out a host liquor liability policy for the day(s) of the event. A copy of the policy shall be provided to us 30 days prior to the date(s) of the event.
ALCOHOL CONSUMPTION
If alcoholic beverages will be served during the rental period, that he/she be fully responsible for his/her guests’ consumption of alcohol and that Lessor accepts no responsibility or liability for acts occurring from such consumption.
Do you allow outside caterers?
At this time, we do not have a preferred caterers list, so you may use whomever you wish
Do you allow alcohol to be served?
If alcoholic beverages will be served during the rental period, that he/she be fully responsible for his/her guests’ consumption of alcohol and that Lessor accepts no responsibility or liability for acts occurring from such consumption.
What is special events insurance?
Special events insurance ($1,000,000) is a one-day coverage; an insurance policy designated to provide broad protection for situations in which an event holder must defend itself against lawsuits or pay damages for bodily injury or property damage to third parties. This policy also gives protection to the venue and/or sponsors of the event by adding them to the policy as an additional insured. Examples such as a slip and fall on damaged floors are covered by this type of policy. It can be a rider on you or your family’s homeowner’s insurance-usually this is the best place to start.
What is the smoking policy?
Our venue is a non-smoking venue. You may smoke outside the building, but please dispose of your cigarette and/or cigar butts responsibly. Our general liability insurance would cover injury/damages that occur due to the structure of the building.
Do you have an open flame policy?
Although we prefer flameless candles, we do allow candles in the building. Placement of the traditional candles must be approved by the venue manager to ensure that nothing is placed in a dangerous position relative to anything flammable. If you do decide to use an open flame, all open flames shall be placed in a votive or vase.
Is there a kitchen?
There is a caterer’s kitchen that consists of prep space, three-compartment sink, hand washing sink and refrigeration.
What are the venue’s restroom facilities?
In the women’s restroom, there are three stalls (one being handicapped designed) and three sinks. In the men’s restroom, there are two stalls (one being a handicapped designed), urinal and three sinks.
What about payments?
$500 of the amount is due when signing the contract. It is at this time that the date is booked for your event. The remaining balance may be paid in monthly installments or lump sum, but in either case, the balance must be paid in full 30 days prior to your event date. We accept personal checks, money orders, cashier’s check, cash or all major credit cards.
How can I reserve the venue?
A signed contract and deposit will reserve the space for your event. Until a signed contract and deposit is received, we will continue to show the space for that date. If multiple persons are interested in the space, the first to sign the contract and make the deposit will get the venue for that date.
How do I arrange to see the venue?
The venue is shown by appointment, which can be arranged by calling (803) 473.9916 or emailing tanisha@thematrixvenue.com. We do not make appointments while space is being set-up for an event and/or during an event as not to interfere with their time in the space. We take every other Sunday off to spend time with our families.
Is there a Bride/Groom suite?
There is a bridal suite in the front of the building with a hair station and make up station, wet bar, dinette area, private restroom, 42" TV, dress rack and private entry.
There are two groom suites in the rear of the building, one on each end of the stage. One of the suites has a private restroom and private entry.
If you book a package the suites are included at no additional charge. If you book a building rental only the suites are available at a fee of $300 for all 3 suites. If you just want the bridal suite, it is available at an additonal fee of $200.00.
Is there a refundable damage/cleaning deposit?
Yes, anyone renting the Grand Ballroom will need to pay $300.00 the week of the event to insure damages and cleaning. This is a separate deposit from the non-refundable booking deposit you will pay when booking your event. Your booking deposit is subtracted from your contract total. If the venue is restored in similar /better conditions and by your vacated time the full amount will be refunded.
Is decor included with a building rental?
No, decorations are not included with a building rental. We only provided decorations and catering when booking a package or as an add-on service?
What is included with the venue rental?
200 Banquet Chairs-(Chiavari Chairs are available at an upcharge)
25-60" Round Tables
10-6ft Rectangle Tables
2 Mobile Bars-(NOT alcohol just the bar)
Stage
Restrooms
Prep Kitchen
1 Bridal Suite/2 Groom Suites (Included when you book a package, if you are doing a building rental only access to all suites is $300.00, if you just want the bridal suite, it's an additional $200.00
Can you cook onsite?
No, you cannot cook onsite. All food must come cook.
Can we have alcohol?
Yes, you can have alcohol on site for your event. If you are selling alcohol, you must have a license from the state that gives you permission. You must have a license insured bartender and we will have to hire at your expense a Clarendon County Deputy during the bar opening to the end of the event.