© 2017 by Computer Repair By Tanisha @ RadioShack

Tel 803.473.9916 Mobile  803.460.1900

4648 Kingstree Hwy. Manning SC 29102

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                                                             FAQ's
 

ALLOTTED TIME

The facility can be opened as early as 8:00 am for early setup. The event can last until midnight (unless a week-day package). If you need the space the night before, it is considered another event date and, therefore, incurs another charge.

 

CLEANING

The rental includes the pre- and post-cleanup of the facility. Our tables and chairs are included in our building rental

 

INSURANCE

A $1,000,000 special events policy must be obtained for the day(s) of the event. This policy shall list The Matrix Center as additionally insured. A copy of the policy shall be provided to us 30 days prior to the date(s) of the event.

If you are serving alcohol and charging admission with complimentary drinks, you must also take out a host liquor liability policy for the day(s) of the event. A copy of the policy shall be provided to us 30 days prior to the date(s) of the event.

 

ALCOHOL CONSUMPTION
If alcoholic beverages will be served during the rental period, that he/she be fully responsible for his/her guests’ consumption of alcohol and that Lessor accepts no responsibility or liability for acts occurring from such consumption.

 

Do you allow outside caterers?
 At this time, we do not have a preferred caterers list, so you may use whomever you wish

 

Do you allow alcohol to be served?
If alcoholic beverages will be served during the rental period, that he/she be fully responsible for his/her guests’ consumption of alcohol and that Lessor accepts no responsibility or liability for acts occurring from such consumption.

 

What is special events insurance?
Special events insurance ($1,000,000) is a one-day coverage; an insurance policy designated to provide broad protection for situations in which an event holder must defend itself against lawsuits or pay damages for bodily injury or property damage to third parties. This policy also gives protection to the venue and/or sponsors of the event by adding them to the policy as an additional insured. Examples such as a slip and fall on damaged floors are covered by this type of policy. It can be a rider on you or your family’s homeowner’s insurance-usually this is the best place to start.

What is the smoking policy?
Our venue is a non-smoking venue. You may smoke outside the building, but please dispose of your cigarette and/or cigar butts responsibly

Our general liability insurance would cover injury/damages that occur due to the structure of the building.

Do you have an open flame policy?
Although we prefer flameless candles, we do allow candles in the building. Placement of the traditional candles must be approved by the venue manager to ensure that nothing is placed in a dangerous position relative to anything flammable. If you do decide to use an open flame, all open flames shall be placed in a votive or vase.

Is there a kitchen?
There is a caterer’s kitchen that consists of prep space, three-compartment sink, hand washing sink and refrigeration. 

 

What are the venue’s restroom facilities?
In the women’s restroom, there are three stalls (one being handicapped designed) and three sinks. In the men’s restroom, there are two stalls (one being a handicapped designed), urinal and three sinks.

 

What about payments?
$500 of the amount is due when signing the contract. It is at this time that the date is booked for your event. The remaining balance may be paid in monthly installments or lump sum, but in either case, the balance must be paid in full 30 days prior to your event date. We accept personal checks, money orders, cashier’s check, cash or all major credit cards.

 

How can I reserve the venue?
 A signed contract and deposit will reserve the space for your event. Until a signed contract and deposit is received, we will continue to show the space for that date. If multiple persons are interested in the space, the first to sign the contract and make the deposit will get the venue for that date.

How do I arrange to see the venue?

The venue is shown by appointment, which can be arranged by calling (803) 473.9916 or emailing tanisha@thematrixvenue.com. We do not make appointments while space is being set-up for an event and/or during an event as not to interfere with their time in the space. We take every other Sunday off to spend time with our families.